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    • Welcome to Blue Cross Blue Shield of Massachusetts!
    • Home
    • Find a Doctor & Estimate Costs
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  • Opioid Resource Center
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      • Quick Facts on Opioids
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Opioid Resource Center

Important Support Contacts

Prevention | Intervention | Treatment | Recovery

 Family Support Resources

 Planning for Care

Contact Information

 

Blue Cross Blue Shield of Massachusetts Member Service:

Call using the number on the front of your member ID card. Monday through Friday, from 8:00 a.m. to 6:00 p.m. ET. TTY: 711 Or, call the Behavioral Health/Substance Use Disorder number on the back of your Blue Cross ID card.

Mass Substance Use Helpline

Monday-Friday, 8:00 a.m.-10:00 p.m. Saturday-Sunday, 8:00 a.m.-6:00 p.m. ET

 (800) 327-5050

National Suicide Prevention Lifeline

 (800) 273-8255

Grayken Center for Addiction at Boston Medical Center

 (617) 414-6926

 Website

Substance Use and Mental Health Services Administration (SAMHSA)

Available in English and Spanish

 (800) 662-HELP (4357)

 (800) 487-4889 (TTY)

 Website

Get Help. Make the Call.

Find an in-network support resource near you and make the call. The list below includes resources that are covered by your Blue Cross Blue Shield of Massachusetts plan. If you have other insurance or are looking for care outside of Massachusetts, check your plan information for coverage details.

Boston Area

Arbour Hospital
49 Robinwood Ave.
Jamaica Plain, MA

 (833) 227-2687 |  Website

Inpatient detoxification 18+

Bournewood Hospital
300 South St.
Brookline, MA

 1 (800) 468-4358 |  Website

Inpatient detoxification 18+

Faulkner Hospital
1153 Centre St.
Boston, MA

 1 (800) 468-4358 |  Website

Inpatient detoxification 18+

Lahey Boston Treatment Center
784 Massachusetts Ave.
Boston, MA

 (617) 247-1001 |  Website

Inpatient detoxification 18+

Mclean Hospital
115 Mill St.
Boston, MA

 1 (800) 333-0338 |  Website

Inpatient detoxification 18+

St. Elizabeth’s Medical Center
736 Cambridge St.
Brighton, MA

 (617) 789-2574 |  Website

Inpatient detoxification 18+

North Shore Area

Baldpate Hospital
83 Baldpate Rd.
Georgetown, MA

 (978) 352-2131 |  Website

Inpatient detoxification and ART 18+

Comprehensive Addiction Program
140 Lincoln Ave.
Haverhill, MA

 (978) 420-1156 |  Website

Inpatient detoxification 18+

Lahey BayRidge
60 Granite St.
Lynn, MA

 (781) 599-9200 |  Website

Inpatient detoxification 18+

Lahey Danvers
111 Middleton Rd.
Danvers, MA

 (978) 774-4814 |  Website

Inpatient detoxification and ART 18+

Lahey Tewksbury
365 East St.
Tewksbury, MA

 (978) 259-7000 |  Website

Inpatient detoxification and ART 18+

Naukeag Treatment Center
211 North Main St.
Petersham, MA

 (877) 361-2024 |  Website

ART only 18+

Recovery Centers of America
75 Lindall St.
Danvers, MA

 1 (800) RECOVERY |  Website

Inpatient detoxification and ART 18+

South Shore Area

High Point Brockton
30 Meadowbrook Rd.
Brockton, MA

 (508) 584-9210 |  Website

Inpatient detoxification and ART 18+

High Point Plymouth
1233 State Rd.
Plymouth, MA

 (508) 224-7701 |  Website

Inpatient detoxification and ART 18+

Gosnold
200 Ter Heun Dr.
Falmouth, MA

 1 (800) 444-1554 |  Website

Inpatient detoxification and ART 18+

NORCAP Lodge
71 Walnut St.
Foxborough, MA

 1 (508) 543-1873 |  Website

Inpatient detoxification 18+

Spectrum-Weymouth
861 Main St.
Weymouth, MA

 1 (800) 366-7732 |  Website

Inpatient detoxification and ART 18+

SStar
386 Stanley St.
Fall River, MA

 (508) 324-7763 |  Website

Inpatient detoxification and ART 18+

Central Massachusetts Area

Adcare
107 Lincoln St.
Worcester, MA

 1 (800) 252-6465 |  Website

Inpatient detoxification and ART 18+

Community Health Link
12 Queen St.
Worcester, MA

 1 (800) 750-9009 |  Website

Inpatient detoxification and ART 13+

New England Recovery Center
153 Oak St.
Westborough, MA

 (844) 500-6372 |  Website

Inpatient detoxification and ART 18+

Providence Behavioral Health Hospital
1233 Main St.
Holyoke, MA

 (413) 536-5111 |  Website

Inpatient detoxification 18+

Recovery Centers of America
9 Village Inn Rd.
Westminster, MA

 1 (800) RECOVERY |  Website

Inpatient detoxification and ART 19+

Spectrum
154-155 Oak St.
Westborough, MA

 1 (800) 366-7732 |  Website

Inpatient detoxification and ART 18+

Spring Hill Recovery
250 Spring Hill Rd.
Ashby, MA

 (978) 254-6668 |  Website

Inpatient detoxification and ART 18+

Washburn House
1183 Main St.
Worcester, MA

 1 (800) 717-3019 |  Website

Inpatient detoxification and ART 18+

Western Massachusetts Area

Addiction Campuses of Massachusetts aka Swift River
151 South St.
Cummington, MA

 (413) 634-8027 |  Website

Inpatient detoxification, ARTC- stepdown 18+

Berkshire Medical Center
725 North St.
Pittsfield, MA

 (413) 447-2167 |  Website

Inpatient detoxification and ART 18+

Carlson House
471 Chestnut St.
Springfield, MA

 (413) 733-1423 |  Website

Inpatient detoxification and ART 18+

Franklin Recovery Center
298 Federal St.
Greenfield, MA

 (413) 733-1423 |  Website

Inpatient detoxification and ART 18+

Phoenix House
5 Madison Ave.
Springfield, MA

 (888) 671-9392 |  Website

ART 18+

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ATENCIÓN: Si habla español, tiene a su disposición servicios gratuitos de asistencia con el idioma. Llame al número de Servicio al Cliente que figura en su tarjeta de identificación llamada 1-800-472-2689 (TTY: 711 ).

ATENÇÃO: Se fala português, são-lhe disponibilizados gratuitamente serviços de assistência de idiomas. Telefone para os Serviços aos Membros, através do número no seu cartão ID chamar  1-800-472-2689 (TTY: 711 ).

ATTENTION : si vous parlez français, des services d’assistance linguistique sont disponibles gratuitement. Appelez le Service adhérents au numéro indiqué sur votre carte d’assuré appel 1-800-472-2689  (TTY : 711 ).

注意:如果您讲中文,我们可向您免费提供语言协助服务。请拨打您 ID  卡上的号码联系会员服务部 通话 1-800-472-2689(TTY  号码:711 )。

ATANSYON: Si ou pale kreyòl ayisyen, sèvis asistans nan lang disponib pou ou gratis. Rele nimewo Sèvis Manm nan ki sou kat Idantitifkasyon w lan (Sèvis pou Malantandan Rele 1-800-472-2689 TTY: 711 ).

LƯU .: Nếu quý vị n.i Tiếng Việt, c.c dịch vụ hỗ trợ ng.n ngữ được cung cấp cho quý vị miễn ph.. Gọi cho Dịch vụ Hội vi.n theo số tr.n thẻ ID của quý vị Cuộc gọi 1-800-472-2689 (TTY: 711 ).

ВНИМАНИЕ: если Вы говорите по-русски, Вы можете воспользоваться бесплатными услугами переводчика. Позвоните в отдел обслуживания клиентов по номеру, указанному в Вашей идентификационной карте вызов  1-800-472-2689 (телетайп: 711 ).

ការជូនដំណឹង៖ ប្រសិនប. ើអ្នកនិយាយភាសា ខ្មែរ សេ  វាជំនួយភាសាឥតគិតថ្លៃ គឺអាចរកបានសម្  រាប ់អ្នក។ សូមទូរស័ព្ទទ ៅផ ្នែ កសេ  វាសមា  ជិកតាមល េខន  ៅល.  ើប ័ណ្ណ សម្  គាល ់ខ្លួ ខ្លួ នរប ស់អ្នក ហៅ  1-800-472-2689 (TTY: 711) ។

ATTENZIONE: se parlate italiano, sono disponibili per voi servizi gratuiti di assistenza linguistica. Chiamate il Servizio per i membri al numero riportato sulla vostra scheda identificativa chiamata  1-800-472-2689 (TTY: 711 ).

참고 : 한국어를 사용하는 경우 언어 지원 서비스를 무료로 사용할 수 있습니다. 신분증에있는 전화 번호 1-800-472-2689 (TTY : 711)로 회원 서비스에 연락하십시오.

ΠΡΟΣΟΧΗ: Εάν μιλάτε Ελληνικά, διατίθενται για σας υπηρεσίες γλωσσικής βοήθειας, δωρεάν. Καλέστε την Υπηρεσία Εξυπηρέτησης Μελών στον αριθμό της κάρτας μέλους σας (ID Card) κλήση 1-800-472-2689 (TTY: 711 ).

UWAGA: Osoby posługujące się językiem polskim mogą bezpłatnie skorzystać z pomocy językowej. Należy zadzwonić do Działu obsługi ubezpieczonych pod numer podany na identyfikatorze zadzwoń 1-800-472-2689 (TTY: 711 ).

ध्यान दें: य दि  आप ह िन् दी बोलते ह ैं, तो भा षा  सहाय  ता  सेवा एँ, आप के लि ए नि :शुल्क  उपलब्ध ह ैं। सदस्य  सेवा ओं को आपके आई.डी. कार  ्ड पर दि ए गए नंबर पर कॉल करें  कॉल 1-800-472-2689 ( टी .टी .वा ई.: 711).

ધ્યાન આપો:  જો તમે ગુજરા તી બોલતા  હો, તો તમને ભા ષા કીય  સહાય  તા  સેવા ઓ વિ ના  મૂલ્યે  ઉપલબ્ધ છે. તમા રા  આઈડી કાર  ્ડ પર આપેલા  નંબર પર Member Service  ને કૉલ કરો કૉલ કરો 1-800-472-2689 (TTY: 711).

PAUNAWA: Kung nagsasalita ka ng wikang Tagalog, mayroon kang magagamit na mga libreng serbisyo para sa tulong sa wika. Tawagan ang Mga Serbisyo sa Miyembro sa numerong nasa iyong ID Card tumawag 1-800-472-2689 (TTY: 711 ).

お知らせ:日本語をお話しになる方は無料の言語アシスタンスサービスをご利用いただけます。ID カードに記載の電話番号を使用してメンバーサービスまでお電話ください 呼び出す 1-800-472-2689(TTY: 711 )。

ACHTUNG: Wenn Sie Deutsche sprechen, steht Ihnen kostenlos fremdsprachliche Unterstützung zur Verfügung. Rufen Sie den Mitgliederdienst unter der Nummer auf Ihrer ID-Karte an Anrufen 1-800-472-2689 (TTY: 711 ).

ATTENTION: If you speak a language other than English, language assistance services are available to you free of charge. Call 1-800-472-2689 (TTY: 711).

ຂໍ້ຄວນໃສ່ໃຈ: ຖ້າເຈົ້າເວົ້າພາສາລາວໄດ້, ມີການບໍລິການຊ່ວຍເຫຼືອດ້ານພາສາໃຫ້ທ່ານໂດຍບໍ່ເສຍຄ່າ. ໂທ ຫາ ຝ່າຍບໍລິການສະ ມາ ຊິກທີ່ໝາຍເລກໂທລະສັບຢູ່ໃນບັດຂອງທ່ານ ໂທ 1-800-472-2689 (TTY: 711).

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